Overview
All users of computer and network systems at Michigan State University are expected to abide by MSU's Statement of Acceptable Use. A copy of this statement can be found at:
Users are also expected to abide by other computer system or network acceptable use policies for any computer system at Michigan State University or at any other institution which has an applicable usage policy. Users are also expected to abide by any and all other policies and regulations at Michigan State University, and any applicable federal, state, and local laws or ordinances, to the extent that any computer or network systems belonging to Michigan State University were used.
You may report a violation of MSU's Acceptable Use standards or other related incidents via e-mail to:
See the guidelines below for details on sending reports to this address.
Other organizations
Violations or abuse of computer or network systems belonging to other organizations, or under the control of Internet Service Providers with no connection to Michigan State University should be reported to that organization's "abuse" department. Most organizations support the e-mail address "abuse@organization".
If you are reporting "spam" or other e-mail violations from external sources, be sure to include the full e-mail headers from the offending e-mail message in any report you send to the organization.
For further assistance
If you wish to receive assistance in determining the origin of a potential computer or network abuse, or in determining the appropriate reporting mechanism, you can contact the Computing Service Centers for further assistance:
| Web: | help.msu.edu | ||
| E-mail: | help@msu.edu | ||
| Phone: | (517) 432-6200 |
|
If you are dealing with an issue involving a threat to health or safety, contact the MSU Police and Public Safety department at (517) 355-2221, or contact your local law enforcement officials. |
When reporting abuse, be sure to include any details you have which will help in determining the origins of the abuse.
Forward a copy of the complete e-mail message to abuse@msu.edu. Be sure to include the full e-mail headers from the offending e-mail message. The standard e-mail headers (e.g. the "From:" line) often do not provide sufficient information, since the sender's address can easily be faked, and many recent e-mail viruses do exactly that.
If you have received many similar messages, forward one or two representative messages; we do not need to see every single message. If you continue to receive messages from the same source, please wait 2-3 working days before sending a similar message, unless you are receiving an extremely large number of such messages.
Be sure to include the following:
In most cases, forwarding the relevant log entries would be the best action.
In most instances, we need to receive a report of such violation from the registered copyright owner, in accordance with the DMCA (Digital Millennium Copyright Act). Include the time/date discovered, the source IP address or DNS domain name, and the method used to access the files (e.g. FTP, HTTP/Web, KaZaa).
If at all possible, please send all data as plain text, either by copying and pasting into the message itself, or by using plain text attachments to your e-mail message (i.e., a ".txt" file extension). Avoid attachments such as Microsoft Word documents and images of screen shots; your message may be returned without action if the attachment(s) cannot be readily processed.
In most instances, it is not necessary to send log files or e-mail messages with thousands of lines of data. An excerpt or two from such sources is entirely satisfactory, as long as it provides the needed data.
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Updated: 18-Jan-2005
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msunet@msu.edu
